(Your shopping cart is empty)

Search

Find quick answers to your questions below...
Company & Contact Info
• Mission Statement
• Store Location and Hours
• Contact Information
The Grouse River GRantee
• Sizing on your clothing and footwear is GRanteed
• Satisfaction: The Grouse River GRantee
Employment
• Careers at Grouse River Outfitters
• Customer Service Champion - Kelowna, BC
• Department Sales Specialist - Kelowna, BC
Order Status
• Has my order been shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account & Password
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
• I received the wrong product.
Shipping & Payment Information
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• Freight Charges and Delivery Standards
Pricing and Billing
• Do I have to pay sales taxes or duties?
• I have a question about my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
• How do I return an item?
Clothing & Footwear Sizing
• Danner Footwear Sizing
• Rocky Footwear Sizing
Important information regarding firearms and ammunition
• Information for ordering firearms and ammunition
Sale Events
• Pre-Season Sale Aug 28th - Sept 6th 2009
Website Usage & Policies
• Privacy Policy
• Security