| Pricing and Billing |
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| Do I have to pay sales taxes or duties? |
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GST (HST in applicable provinces) applies to all orders shipped in Canada. |
| I have a question about my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Please allow 7-10 business days from the time we receive your item(s), for a credit to appear on your account. |
| When will my credit card be charged? |
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Your credit card will be charged prior to the shipment of your item(s). |
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